Privacy Policy

1. Introduction
Vivid Retail Solutions (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us.
2. Personal Data We Collect
We may collect the following information:

• Name

• Email address

• Phone number

• Company name

• Any information you choose to provide when contacting us

We may also collect limited technical data such as IP address and browser type for website functionality and analytics purposes.
3. How We Collect Personal Data
We collect personal data when you:

• Contact us via forms or email

• Communicate with us regarding our services

• Visit our website (through cookies or analytics tools)

4. Purpose of Processing
We process personal data in order to:

• Respond to inquiries and communication

• Provide and improve our services

• Maintain business relationships

• Ensure proper website functionality and security

5. Legal Basis for Processing
We process personal data based on:

• Your consent

• Legitimate business interest

• Fulfilment of a contract or pre-contractual steps

6. Data Retention
We only store personal data for as long as necessary to fulfil the purposes described above, or as required by applicable law.
7. Data Sharing
We do not sell or trade personal data.
Personal data may be shared with trusted service providers (such as hosting, email, or CRM systems) solely for business operations and always under appropriate data protection agreements.
8. Your Rights
You have the right to:

• Request access to your personal data

• Request correction or deletion

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.